Privacy Policy

1. Information We Collect

Contract Aura ("we," "our," or "us") collects information you provide directly to us when you use our AI-powered legal document generation and analysis services at contractaura.com.

1.1 Personal Information

• Contact information (email address, name) when you create an account or contact us
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Communication records when you contact our support team

1.2 Document Information

• Contract documents and content you upload for analysis or generation
• Contract templates and clauses you create or modify
• Analysis results and generated contract recommendations
• User preferences and customizations for document generation

1.3 Technical Information

• Usage data and analytics (pages visited, features used, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Error logs and performance data

2. How We Use Your Information

We use the collected information to provide, maintain, and improve our AI-powered legal services:

2.1 Service Provision

• Process and analyze your contract documents using AI technology
• Generate AI-powered contract recommendations and templates
• Provide contract scoring and risk assessment services
• Deliver legal assistant chat functionality
• Maintain and improve our AI models and algorithms

2.2 Communication and Support

• Respond to your inquiries and provide customer support
• Send important service updates and notifications
• Provide technical assistance and troubleshooting
• Send marketing communications (with your consent)

2.3 Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Use and other agreements
• Resolve disputes and troubleshoot problems

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

3.1 Service Providers

• Third-party AI service providers (OpenAI) for document processing
• Cloud hosting and storage providers
• Payment processors for subscription management
• Analytics and monitoring services

3.2 Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our users
• In connection with a business transfer or acquisition

3.3 With Your Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

4. Data Security and Protection

We implement comprehensive security measures to protect your information:

4.1 Technical Safeguards

• Encryption of data in transit and at rest
• Secure cloud infrastructure with regular security updates
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments

4.2 Administrative Safeguards

• Employee training on data protection and privacy
• Limited access to personal information on a need-to-know basis
• Regular review and update of security policies
• Incident response procedures for data breaches

Important: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

• Request access to your personal information we hold
• Receive a copy of your data in a portable format
• Understand how we process your information

5.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account information and preferences
• Modify your communication preferences

5.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your information
• Object to certain types of processing

5.4 Marketing Communications

• Opt out of marketing emails and communications
• Unsubscribe from promotional materials
• Manage your communication preferences

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account or request deletion
• Contract documents: As long as your account is active, unless you request deletion
• Usage analytics: Up to 2 years for service improvement purposes
• Legal compliance: As required by applicable laws and regulations

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Other appropriate safeguards as required by applicable law

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our service

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contract Aura
Website: contractaura.com
Email: praneetbrar7@gmail.com
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.